Brownie

Payments policy

International collectors can pay via PayPal.
Ukrainian collectors can pay via PayPal or Direct Deposit.

See all the created Teddy, starting from 2010 you can on the me page Facebook - Natalia Petelina Collectible Teddy Bears

You can order a liked teddy, the production period is usually 7 days, just write me about it.

I accept a LAYAWAY in accordance with your budget. Just write to me.

What payment methods Tedsby supports?

We support all major credit cards: Visa, MasterCard, American Express and Discover via PayPal. At the checkout page, you may choose to pay with credit card or PayPal. PayPal would also accept all major credit cards.

Why am I transferred to the PayPal site?

After you click the "Buy now" button, you would be securely transferred to PayPal. PayPal offer added protection for both you the customer and the artist.

Shipping policy

I'm sending a parcel on the day after full payment, carefully packed in a cardboard box, with author certificate. The shipping is performed by Ukrainian Post-office, tracking number will be included.

The parcel is usually sent by airmail. Delivery to countries USA, Europe, Australia, and others usually 12 - 18 days.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns policy

All my works are created high-quality and highly artistic, I'm sure you will not want to return anything. All of them correspond to photos.

All photographs represent each available piece as "true to life" as possible ( more photos are available by request ). On receival of your new piece, if it is not what you expected it to be, please contact me within 48 hours of arrival to arrange a full refund, credit or exchange ( on return in original condition, less shipping and insurance ).

Return is possible if the item is damaged during the shipping. Please, feel free to ask me any questions about the teddy before purchase, so that you are sure about buying this work.